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Local NHS Staff Take Part in Fifth Annual National Survey

01 October 2007

1 October 2007

National Health Service (NHS) staff in Yorkshire are being asked what they think about their working lives.

Yorkshire Ambulance Service (YAS) will this week be sending out questionnaires to a number of employees as part of the fifth national NHS staff survey.

"The overall aim of the survey is to gather information that will improve the working lives of those who provide care for patients and in doing so help us all to provide even better care," said Jayne Barnes, Chief Executive of YAS. 

"I urge all staff receiving a questionnaire to take part in this important national survey." 

From late September to early October a proportion of staff in every NHS trust in England will be invited to take part. The survey contains questions about work life balance, team working, job satisfaction, training, management and supervision, violence and health and safety. It is organised by the independent inspection body, the Healthcare Commission, in conjunction with the Staff Survey Advice Centre at Aston University.

Healthcare Commission Chief Executive, Anna Walker, said; "The first four national NHS staff surveys have all been great successes, with more than 200,000 people across the country taking part each year.

"These surveys have highlighted a number of important issues for staff, including for some, their experience of violence and harassment at work, stress and poor work life balance.  As a result of previous survey findings, the Healthcare Commission has made a series of recommendations to NHS organisations and the Department of Health to tackle these problems.  The annual surveys allow us to continue to assess and monitor the way staff are managed and how the highlighted issues have been handled."

YAS will use the staff views expressed in the survey to introduce improvements in working conditions. Following last year's survey the Trust has introduced a number of changes including [for example introducing a holiday club to help improve work life balance, monitoring appraisals to ensure all staff are appraised, improving staffing levels in high risk areas, introducing a team based working policy] The national staff survey will also provide an opportunity for YAS to benchmark itself against similar organisations and the national picture.
Collected data will be sent to Aston University in mid December and trusts will receive a detailed report of their survey findings in February 2008. NHS  trust survey reports and data will be published by the Healthcare Commission in March 2008, together with reports of the overall national findings.

Notes to editors

  • More information on the survey is at www.nhsstaffsurveys.com.  Previous survey results can be found on the Healthcare Commission website on www.healthcarecommission.org.uk.
  • The survey results will also enable the Department of Health to assess the effectiveness of national NHS staff policies (such as training and flexible working policies) and to inform future developments in this area.
  • Most questions in this year's survey are the same as in previous surveys to allow direct comparisons with past surveys. However, a few changes have been made, including new questions on training, learning and development, and Agenda for Change.
  • The Healthcare Commission is the independent inspection body for both the NHS and the private & voluntary healthcare sectors. It exists to promote improvements in the quality of healthcare in England and Wales
  • Its roles in England include -
    • assessment of performance of health service providers against Government standards
    • investigation of serious failures in healthcare services
    • independent review of complaints about the NHS which have not been resolved locally
    • rating the performance of NHS hospitals and trusts
    • publication of an annual report on healthcare performance

Produced By: Corporate Communications Department