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 ‘999 Where Are You?’

17 November 2011

This is the question being posed by Yorkshire’s ambulance bosses in a bid to help ensure clinicians can get to people calling 999 as quickly as possible in a medical emergency. 

As winter draws close and there are fewer hours of daylight, residents in the region are being urged to make sure their house name or number is clearly visible from the road by both day and night so they can be found easily by ambulance staff. 

Yorkshire Ambulance Service’s Director of Operations Sarah Fatchett has launched the appeal. She said: “Every second counts in a life-threatening emergency situation and if we are having difficulty in locating an address because of badly displayed and poorly lit house numbers and names, it may cause a dangerous delay.

“When our staff are responding to an emergency call, but are unable to immediately spot the house they are looking for, it can be very frustrating as they want to reach the patient as quickly as possible to provide the clinical care that they need.

“We simply ask that people check their house name or number is clearly visible from the road, make sure that there are no trees or bushes obstructing the sign and, when possible, switch on an outside light when it is dark.

“This simple action will help us to ensure our staff can reach you or a loved one quickly and could help save a life.” 

Produced By: Corporate Communications Department