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UPDATE: National Industrial Action - Wednesday 30 November 2011

30 November 2011

Yorkshire Ambulance Service NHS Trust would like to reassure members of the public that they are making every effort to get to patients as quickly as possible today despite the pressures being placed on the service by the national industrial action taking place.

The service’s main focus is to get to people who have called 999 to report potentially life-threatening illnesses and injuries, although it is taking a little longer than normal to respond to these patients. 

Chief Executive David Whiting assured members of the public that they have the situation under constant review.                    He said: “We have taken a number of steps to ensure we keep the level of disruption to patient care to a minimum while some staff are taking part in the national industrial action.

“However, to help us as much as possible I would urge members of the public only to call 999 for an ambulance in an emergency when it is obvious that someone has a serious or life-threatening illness or injury.

“We also ask that anyone requiring advice or treatment for a non-emergency situation or minor ailment considers options such as self-care, a visit to a local pharmacist, GP surgery or walk-in centre.

“Our staff and volunteers are working extremely hard to ensure we are able to provide emergency medical assistance for local people who call upon us for help. I would also like to thank members of the public for their patience and would ask for their continued support and understanding throughout the day.”

Della Cannings, the Trust’s Chairman, said: “We appreciate the support of those Yorkshire Ambulance Service staff who are working today to serve the communities of Yorkshire and particularly those in need of emergency medical assistance. Our focus is on ensuring attendance at the most serious and life-threatening 999 calls although timescales could be longer than usual.”

The Trust would also like to remind patients that they have cancelled journeys with its non-emergency Patient Transport Service for patients due to attend routine appointments at hospital clinics. However, the service is operating for patients with urgent medical needs such as essential renal and oncology treatments.

Produced By: Corporate Communications Department