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A Christmas Message from Yorkshire Ambulance Service NHS Trust

24 December 2013

As a vital emergency service that provides life-saving care and treatment to members of the public all year round, 25 December will be like any other normal day for many of our staff.

Staff working as part of our emergency ambulance service, including those taking 999 calls in our Emergency Operations Centre, know the commitment required to work as part of a 24/7 emergency service which means working over the Christmas period when many will be enjoying the festivities at home with family and friends.

Our teams will also be manning the 24/7 NHS 111 service, offering advice and help for those who have an urgent healthcare need.

Across the Trust, our staff will be kept extremely busy responding to everything from heart attacks and strokes to alcohol-related illnesses and injuries, and providing advice on common ailments such as indigestion and headaches.

With this holiday period being a traditionally busy time for us, I encourage people to ease the pressure on our busy staff by helping themselves, looking after each other and staying safe to avoid the need to call an ambulance - something no-one wants during this festive time. Stock up on medication to manage common health conditions, make sure you pack your medication if you’re going away, take care when out and about, keep warm and ensure you drink responsibly.

Do spare a thought for our dedicated staff who will be working instead of celebrating over Christmas and only dial 999 in a genuine medical emergency to ensure that our ambulances are available for those who need them most.

The Trust is urging people to ‘Choose Well’ and select the most appropriate service for their healthcare needs. This includes self-care, pharmacists, GP surgeries and urgent care centres across the region.

A dedicated page on our website contains details of local walk-in centres and minor injury units across the Yorkshire and the Humber region in addition to the NHS 111 service provided by the Trust. You can find the page here http://www.yas.nhs.uk/Calling999/Choose_Well.html or by clicking on the Choose Well link on our homepage at www.yas.nhs.uk

I would like to take this opportunity to thank staff working over the festive period for their continued dedication, commitment and professionalism during what will be a busy time. It is, as always, very much appreciated by the Trust and, more importantly, our patients.

I would also like to wish you and your readers a very merry Christmas and a safe and enjoyable New Year.

Yours sincerely,

David Whiting
Chief Executive

Yorkshire Ambulance Service NHS Trust

Produced By: Corporate Communications Department