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Patient Care and High Quality Services Remain at the top of Ambulance Trust Board Meeting Agenda in Bridlington

29 November 2013

Attendees at the Yorkshire Ambulance Service NHS Trust Board meeting held in public in Bridlington (26 November 2013) were provided with an overview of developments at the Trust.

In addition, Steve Page, Executive Director of Standards and Compliance, and Dr Julian Mark, Executive Medical Director, delivered a presentation outlining the Trust’s approach to providing high quality patient care and putting patients’ interests at the heart of current and future services.

The Trust continues to achieve the national response standards for its emergency service. Latest figures for the year-to-date (up to the end of October) show that emergency ambulances reached 76.45% of the most seriously ill and injured patients within 8 minutes and 97.47% within 19 minutes (the national response standards are 75% and 95% respectively). 

As this region’s provider of the NHS 111 service, Yorkshire Ambulance Service Chief Executive David Whiting confirmed at the meeting that the service has been preparing for its first winter of operation where demand is expected to increase significantly.  The Board expressed disappointment that the NHS 111 service managed by the Trust had not received any of the central winter pressures funding from the recently announced £250 million. The Trust is also seeking additional support from commissioners to help manage the expected increase in demand over the peak winter period, but as yet no funding has been forthcoming.  The Trust will be raising this matter as a priority with local commissioners as part of on-going discussions in relation to winter preparations and support, and the future model for NHS 111 in light of the recent national review of urgent and emergency care services.

In the run-up to the festive period, the Trust will be running its own public awareness campaign to remind people about appropriate use of the emergency ambulance service and the steps they can take to be organised for any healthcare needs they may have, including self-care and obtaining repeat prescriptions in a timely manner.

The Chairman expressed disappointment that the derecognised union, Unite the Union, had put out misinformation in media releases and to local MPs and this was discussed by the Board. Senior representatives from the Trust have continued to liaise with Acas (Advisory, Conciliation and Arbitration Service) to seek on-going dialogue with Unite the Union.

Commenting, Yorkshire Ambulance Service Chairman Della Cannings QPM, said:
“The changes that we are making will further improve the quality and safety of the services we deliver.  We are fully committed to continuing to provide the very best care to people in the region and safety remains one of our highest priorities.

“We will be improving safety further through investment in additional frontline emergency staff, including more paramedics, over the next five years and doing all that we can to enhance patient care despite the challenging economic climate.”

The next Trust Board meetings to be held in public will take place on:

  • Tuesday 28 January 2014 – The Chadwick Lawrence Suite, The John Smith’s Stadium, Huddersfield, West Yorkshire.
  • Tuesday 25 March 2013 – Rendezvous Hotel, Keighley Road, Skipton, North Yorkshire.

If you would like to attend the meeting please register your interest by emailing corp-comms@yas.nhs.uk or telephoning 01924 584035.

Produced By: Corporate Communications Department