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Ambulance service urges public to only call 999 in a life-threatening emergency

12 December 2014

Due to the unprecedented number of 999 calls being received, Yorkshire Ambulance Service NHS Trust is urging people across the region to only call 999 for an ambulance in an absolute emergency when it is obvious that someone has a serious or life-threatening illness or injury.

Dr David Macklin, Executive Director of Operations at the Trust, said: “The service has received hundreds of 999 calls this week for seasonal illnesses and incidents and we are treating a lot of patients with breathing difficulties and other related conditions.

“As we approach a busy weekend of festive celebrations and office parties we expect there to be a significant influx of calls for alcohol-related incidents.

“These calls are in addition to other emergencies such as injuries from road traffic collisions, heart attacks and strokes.

“Whilst many people do use our emergency service appropriately, some callers could be helped by other more appropriate healthcare services.”

“We ask people who are out and about to be conscious of how much alcohol they are drinking, eat beforehand and make sure they plan ahead for transport home.

“We would like to thank members of the public for their support during this challenging period and recognise the efforts of our staff who are working extremely hard to provide life-saving services for our patients.

“Anyone needing advice and treatment for non-emergencies should consider options such as contacting a local pharmacist or GP surgery, a call to NHS 111 or visit an urgent care centre. In addition, the NHS Choices website provides helpful information and advice on many common conditions, treatments and local services.”

Produced By: Corporate Communications Department