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Volunteer Car Service

Would you like the opportunity to meet new people, keep active and boost your skills and CV, or do you know someone who would? Our Volunteer Car Service (VCS) could be just for you!

Our non-emergency Patient Transport Service helps thousands of people reach their medical appointments each week. They are supported by our dedicated network of over 200 VCS drivers, who are an invaluable part of our service.

Our VCS drivers use their own vehicles to help with the transportation of patients to and from hospital clinics. We have volunteers from all different walks of life, who have a shared desire to give a little back to their community, generously donating some of their free time and lending a helping hand to those who require some assistance.

You don’t need to have any previous experience, just a caring attitude and a friendly and willing disposition. There is currently no minimum amount of time required from our volunteers, so whether you are able to be involved once a month or several times a week, please get in touch.

We are looking for people who:

  • are aged 18 or over
  • hold a valid, full UK driving licence with no more than three penalty points
  • have access to a car with a minimum of four doors
  • are prepared to undertake a Disclosure and Barring Service (DBS) check
  • are prepared to undertake an occupational health screening
  • would like to attend our two day volunteer training course.

Currently our scheme is flexible, allowing you to decide how much time you want to give to volunteering you may volunteer once a month or several times a week, whatever suits you best and fits in with your lifestyle.

YAS VCS Volunteer Montage



Case Studies

This is what some of our volunteers say about the VCS scheme.

Simon, a volunteer in North Yorkshire, said:

YAS VCS Simon"I have been a volunteer with PTS for over two and a half years. I volunteer between two to three days a week, as I am quite flexible and VCS suits my lifestyle. The best part of the role is meeting patients and helping them and I also find the wide variety of people I meet really interesting.

"I would definitely recommend the VCS scheme; it is very rewarding and has the benefit of being really flexible to fit in with people’s available time. The training package is informative and helpful."

Jeff, a volunteer in Leeds, said:

YAS VCS Jeff"I currently volunteer two days a week, usually Mondays and Fridays, and generally give around ten hours a day depending on demand. The two-day VCS training package was interesting, useful and informative, and I would recommend it to all.

"I really enjoy volunteering for PTS as it allows me to meet different people from all different walks of life and listen to their experiences and stories. The role’s flexibility is also a huge bonus to me."

Rebecca, a volunteer in South Yorkshire, said:

YAS VCS Rebecca"My choice to volunteer came as I had taken a break from work and wanted to give something back to the community. The NHS has done a lot for my family and I believed that it would be the perfect way of saying thank you.

"The most uplifting part of the role is the patients; the interaction and rapport at potentially one of the most worrying, stressful times in their lives is priceless."



Apply to become a volunteer

You can apply to join our Volunteer Car Service by completing our online application form click here to get started.

Apply Now

For alternative ways to apply or an informal chat about joining the service, please get in touch with our team:

Email: PTSvolunteers@yas.nhs.uk

Phone: 01924 584019.

Hands up to be a volunteer