Accessible Information Standard

The Accessible Information Standard is a law that states people who have a disability or sensory loss should get information in a way they can access and understand. It also says that they should get support with communication if they need it.

The Accessible Information Standard directs and defines a specific, consistent approach to identifying, recording, flagging, sharing and meeting information and communication support needs of patients, service users, carers and parents, where those needs relate to a disability, impairment or sensory loss.

The standard applies to all organisations that provide NHS care and/or publicly-funded adult social care. We have worked with all ambulance trusts throughout the country, to determine implementation capabilities within our sector.

The Trust has a Working Group considering all aspects of the Accessible Information Standard.