Emergency Ambulance Service (999)

In 2022-23 the staff in our Emergency Operations Centres (EOC) in York and Wakefield received 1,208,907 emergency and routine calls, an average of 3,312 calls a day.

To meet this demand, we have staff with varied skill levels working on the frontline responding to emergencies. This includes paramedics and ambulance support workers as well as specialists in critical and urgent care.

We responded to a total of 780,774 emergency incidents through either a vehicle arriving on scene or by telephone advice. Clinicians and call handlers based in our Clinical Hub, which operates within the EOC, triaged and helped 146,238 callers with their healthcare needs over the telephone.