Ambulance Service Opens its Doors to Members of the Public

05 September 2019

Members of the public are being given the chance to take a closer look at the region’s ambulance service at Yorkshire Ambulance Service NHS Trust’s 2019 Annual General Meeting (AGM).

The meeting will be held on Thursday 26 September 2019 at Leeds Town Hall, The Headrow, Leeds, LS1 3AD, between 9.30am and 11.45am and will include a presentation on Quality Improvement and a patient experience story.

The event will provide an opportunity for people to meet with a range of staff including members of the Trust Board and frontline clinicians and learn about the latest developments at the Service and its performance over the past year. The AGM will highlight the Trust’s achievements during 2018-19, provide an overview of its plans for the future and will formally present the annual report and accounts for this period.

In addition, there will be a number of stalls at the event including:

  • Diversity in the ambulance service - we are committed to embracing diversity and promoting inclusivity and have developed our Diversity and Inclusion Strategy.
  • Non-emergency Patient Transport Service (PTS) which takes eligible patients to and from their hospital appointments and treatments. Retaining and developing our PTS contracts across the region is central to our aim of ensuring our patients benefit from integrated service delivery.
  • Integrated Urgent Care/NHS 111 - Following a successful tender process in 2018, YAS secured the new Integrated Urgent Care (IUC) service across Yorkshire and the Humber. The contract includes the delivery of regional call handling and providing clinical advice, supported by joined-up care from local clinical advice providers.
  • Our new electronic Patient Record (ePR) - the successful roll-out of our ePR system during 2018-19 which was designed and developed by our staff for our staff. The intuitive and easy-to-use ePR captures information about our patients and enables us to accurately share relevant and timely details with other healthcare providers involved in their care, leading to improved quality, clinical safety and patient experience.
  • Paramedic Rotation Programme - the Rotating Paramedic model involves specialist and advanced paramedics rotating between a number of clinical settings, using their advanced clinical assessment skills to help provide the right response the first time. Our Rotational Paramedic Pilot began in Leeds with YAS being one of the four Health Education England national pilot sites. 15 specialist paramedics from across the Trust have rotated through primary care, the Emergency Operations Centre (EOC) and the 999 operational response.
  • Falls awareness - looking at the risks and top tips on prevention.
  • Restart a Heart Day information for the forthcoming event on 16 October 2019 and cardiopulmonary resuscitation (CPR) demonstration.
  • Our support for major events including the forthcoming UCI Road Cycling World Championships.

If you would like to attend the AGM please register your interest by emailing or phoning 01924 584257.

The AGM will be followed by a Trust Board Meeting held in public from 12.30pm until 3.15pm.

Details of all Trust Board Meetings held in public can be found on the Trust’s website.

Produced by: Corporate Communications Department