PTS Ambulance Care Assistant

As a PTS ambulance care assistant you will be responsible for the care and safe transportation of non-emergency patients. It will be your duty to ensure the timely transportation of your patients to and from their appointments at hospitals, treatment centres, day units or other places of care.

You will have a caring and compassionate nature and put patient care and safety at the heart of everything you do. You will work to reduce the risk of harm to patients, yourself, colleagues and others by assessing risks and adopting safe working practices.

You will be required to drive a Trust vehicle, usually an ambulance and move and handle patients on stretchers and in wheelchairs.

Essential requirements

  • You must be able to successfully complete the training course for role of PTS ambulance care assistant which involves a formal assessment following clinical and driver training.
  • Minimum three GCSEs at grade 4 (grade C) or above or NVQ Level 2 qualification or equivalent experience.
  • Self-disciplined and able to work on own initiative
  • Full driving license

Career progression

We have a large management structure in PTS, which means that if you have the ability to lead a team then this could be the progression route for you. With opportunities for ACAs to shadow operational team leaders, you can gain an insight into what goes on behind the scenes and the day-to-day management of the service. From the team leader role you will gain excellent management skills and would look after a team of up to 30 staff; this can then lead to further progression into roles such as service delivery manager or operations manager. 

In PTS we also have a large office-based support service workforce with various roles that are crucial to making PTS run smoothly, including senior call handler, logistics team leader, systems administrators and many more, so this could be another progression route for you.

As a PTS ACA you will learn invaluable patient contact skills, deal first hand with members of the public and communicate with external stakeholders such as nurses, doctors and other health care professionals. These vital skills can help you to progress into roles on our emergency frontline services such as the A&E ACA role before working your way towards becoming a fully qualified paramedic.