Issues with BT 999 system resolved

26 June 2023

Close-up of an ambulance, the Star of Life is in the foreground.

The national BT technical issue with the 999 call system yesterday (Sunday) has now been fully resolved and the service is running as usual. Anyone with a serious or life-threatening emergency should call 999 for assistance in the normal way.

A full investigation is underway to understand what caused this problem.

Thank you to the public for their support and understanding.


Produced by: Corporate Communications Department